Website hosting and care plans

Websites and web apps need looking after. Software goes out of date, certificates expire, plugins break and small changes pile up.

Our care plans take that off your hands: secure hosting, updates, backups and monitoring, plus time each month for the changes you need, all handled by the people who know your site.

What a care plan covers

Every plan includes the essentials:

  • Managed hosting with HTTPS and a firewall
  • Security patches and dependency updates
  • Automated off-site backups, with tested restores
  • Uptime and performance monitoring
  • A monthly allowance for content changes and small improvements
  • Support requests through our client portal

Why it matters

Unmaintained websites are one of the most common ways small businesses get hacked. Out-of-date software can let attackers plant spam pages, steal data or damage your search rankings. Regular updates, monitoring and backups make that far less likely, and much easier to recover from.

Our website care plan checklist explains what to look for in any provider’s plan, ours included.

For sites we built and sites we didn’t

Care plans are available for anything we have built, and for many existing sites and web apps after a short review. If an older site is too far gone to maintain safely, we’ll tell you and suggest a sensible rebuild.

FAQs

Hosting & care plans: common questions

Can you take over hosting of our existing website?

Usually, yes. We review the site first, fix anything urgent, then move it to our managed hosting with as little disruption as possible.

What happens if the site goes down?

Monitoring alerts us straight away, and we investigate and restore service, from backup if necessary.

Is there a minimum contract?

We’ll set out the terms clearly in your proposal before you sign up, including notice periods and what happens to your site and data if you leave. You always keep ownership of both.

Got an idea, or a process that’s eating your week?

Tell us about it. We’ll come back with honest advice on what’s worth doing, even if the answer is “not much”.