Draft: to be reviewed by Ascend Digital before launch

Privacy notice

This notice explains what personal data this website collects, why, and what your rights are under UK data protection law (UK GDPR and the Data Protection Act 2018).

Who we are

Ascend Digital is the controller for personal data collected through this website. You can contact us about privacy at hello@ascend-digital.co.uk.

What we collect and why

Contact form and email. When you contact us we receive your name, email address, and optionally your company and the details in your message. We use this only to reply and, if you go ahead, to discuss and deliver a project. Our lawful basis is legitimate interests (responding to enquiries) or steps taken at your request before entering into a contract.

Server logs. Our hosting records basic technical information (such as IP address and browser type) to keep the site secure and working. These logs are kept for a short period.

Cookies. This site does not use tracking or advertising cookies. If you switch between light and dark themes, your choice is saved in your browser’s local storage and never sent to us.

Who we share it with

We use carefully chosen service providers to host this website and deliver email. They process data on our behalf and under contract. We do not sell your data.

How long we keep it

Enquiries that don’t lead to a project are deleted within 12 months. Records relating to client work are kept for as long as needed for that work and our legal obligations.

Your rights

You can ask to access, correct or delete your personal data, or object to how we use it, by emailing hello@ascend-digital.co.uk. If you are unhappy with how we handle your data, you can complain to the Information Commissioner’s Office at ico.org.uk.